For questions regarding existing service or an existing order, please call:
(You cannot order new service through this phone number)
General topics that can be addressed at this number if you have already placed an order for Mediacom services include:
- Scheduling an installation or checking the status of your installation for your service(s)
- Technical support questions for service(s) or equipment already installed at your address
- Questions regarding billing or payment
Self Installation Questions
You should receive your self-installation kit within 3-5 business days from the time you placed your order. If you have not received your kit, please contact http://support.broadbandoffers.com.
Professional Installation Questions
If a Mediacom representative has not contacted you to schedule your installation, please call Mediacom at 1-888-759-6137. If you ordered Internet service, have your cable modem available for the technician on your installation date.
Ordering New Services
If you are not currently a Mediacom customer, or want to order an additional Mediacom service for your home, you can order online through this website at mediacomonlineoffers.com.