For questions regarding existing service or an existing order, please call:

1-888-847-6228

(You cannot order new service through this phone number)

General topics that can be addressed at this number if you have already placed an order for Mediacom services include:

• Scheduling an installation or checking the status of your installation for your service(s)
• Technical support questions for service(s) or equipment already installed at your address
• Questions regarding billing or payment

Self Installation Questions

You should receive your self-installation kit within 3-5 business days from the time you placed your order. If you have not received your kit, please contact http://support.broadbandoffers.com.

Professional Installation Questions

If a Mediacom representative has not contacted you to schedule your installation, please call Mediacom at 1-888-847-6228. If you ordered Internet service, have your cable modem available for the technician on your installation date.

Ordering New Services

If you are not currently a Mediacom customer, or want to order an additional Mediacom service for your home, you can order online through this website at mediacomonlineoffers.com.